Tom Martin, Author at Utility Analytics Institute

Uncategorized Customer Strategy

Portfolio Optimization Via More Surgical Customer Resource Acquisition and Evaluation

Blending customer-centricity and utility priorities is the art of portfolio optimization, but doing so can be perfectly scientific. In the first two articles of this series, I detailed how utilities can 1) use data science to break down…

Tom MartinFebruary 23, 2021

Strategy

REPORT: Reimagining the Utility Analytics Roadmap, Executive Summary

EXECUTIVE SUMMARY A lot has changed over the past four years. There is more clarity about alternative organizational models, useful process methodologies, technology architecture and tool options, and the skill sets needed to develop and implement an analytics…

Utility Analytics InstituteFebruary 16, 2021

Strategy Technology

Valuating Digital Liabilities

Most power utilities create more or less the same data types as their peers, but what differentiates them is how some are better at extracting value from their data. If data is a company’s most valuable asset, why…

Stuart RavensFebruary 16, 2021

Grid Strategy Technology

Too Much of a Good Thing?

Why Utilities Need the Right Data to Empower Action While data can be an invaluable tool for utility companies, what happens when there’s too much of a good thing? Many utilities have vast amounts of asset data. This…

Kristen EllerbeFebruary 15, 2021

Technology Strategy

UAI and IBM Virtual Roundtable: State of Cloud Adoption in Utilities–Executive Summary

An executive summary on a virtual roundtable with eight investor-owned utilities discussing the state of cloud adoption. Purpose UAI and IBM hosted a virtual roundtable with eight Investor-owned utilities including, AEP, Avista, Duke Energy, Oncor Electric Delivery, Xcel…

Utility Analytics Institute, IBMFebruary 2, 2021

Customer Strategy Technology

Utilities and Data Science: Unlocking Portfolio Potential with an ‘Audience of One’

It has never been more urgent for utilities to understand their customers in vivid detail to unlock the full potential of programs and portfolios. Electric utilities have seen a large increase in low-to-moderate income (LMI) and small-and-medium-sized business…

Tom MartinFebruary 1, 2021

Uncategorized Grid

The Energy Act of 2020, Grid Modernization – A First Look

A first look at Title VIII Grid Modernization from the 533-page Energy Act of 2020. The 533-page Energy Act of 2020 is chock full of provisions that cover almost every aspect of the energy transition, including R&D, development…

Jill FeblowitzJanuary 19, 2021

Uncategorized Asset & Workforce Technology

Building the Foundation for Utility Asset Analytics Part 2

Asset analytics can help make the shift from run-to-failure to predictive and condition-based maintenance. This is the second part of a two-part series. Read part one here. Process and tool challenges The ability to collect and organize data…

Eric Henderson, Kevin Hade, Kojo SefaJanuary 5, 2021

Asset & Workforce Technology Uncategorized

Building the Foundation for Utility Asset Analytics Part 1

Predictive analytics can help utilities realize value through improved reliability, decreased O&M costs, improved safety, and developing a coherent, systematic approach to asset base replenishment. Using analytics for asset management within utility operations is far from a new…

Eric Henderson, Kevin Hade, Kojo SefaDecember 28, 2020

Strategy Asset & Workforce

Climate Risk is Investment Risk – What Utilities Need to Know: An Introduction

Investors will be looking more closely at utilities’ exposure to climate risk as an input to their investment decisions. Climate risk has shareholders, bond holders, insurance companies and ratings organizations worried. Note the recent statement by Larry Fink,…

Jill FeblowitzDecember 8, 2020

Customer Strategy

Reducing Bad Debt & Collection Costs with Predictive Analytics: Part 2

Scrying, the act of staring into reflective surfaces like crystal balls to see the future, can be traced back to the Medieval Period in central Europe (between 500 – 1500 AD). Thanks to predictive analytics, it is being…

Vanessa EdmondsDecember 11, 2019

Customer

Reducing Bad Debt & Collections Costs with Predictive Analytics: Part 1

Modernization of the grid, digitization of the customer experience, and replacing back office infrastructure to support complex rate structures are just some of the factors influencing utility rate increases. Combine these with an economic slowdown in the US…

Vanessa EdmondsNovember 27, 2019